We will accept any item for an exchange within 30 days from the date of purchase. We will accept any return for a full refund, less shipping costs, within 30 days from the date of purchase. The date of purchase is the date your order was shipped out. The items to be returned or exchanged have to be in their original condition and in their original box. Items being returned or exchanged should be shipped to the following address. Planet Collectibles 8435 us hwy 42 Florence, ky 41042 Return package should include instructions on what action we should take when packaged is received. Planet Collectibles 8435 U.S. 42, Florence, KY 41042 (859) 525-7005 http://www.planetcollectibles.com